Comments ( 3 )

  • Merv Wilkinson

    Your commentary Lisa is “spot on” from my own experiences mentoring and coaching and observing organisational cultures and leaders attempting to shape culture and actually being shaped by it.

  • Mark Rome

    Thanks Lisa. Many of us have experienced the “culture of paranoia” first-hand.

    In the public sector, senior leaders can no longer “sweep under the rug” what’s going on (Phoenix VA Hospital,, etc.).

    At Empower2adapt, we build online libraries of all employee and contractor hard and soft skills, and establish critical feedback loops to better understand and address complex problems. With an organization-wide map of all employee and contractor hard and soft skills, senior leaders can:

    – readily identify areas of poor performance,

    – assemble high-performance teams to solve complex problems that demand swift and innovative responses,

    – align decision-making at every level and every department with organizational goals and strategy,

    – create flexible work environments to attract and retain a qualified workforce,

    – and project what the workforce will look like in the future.

  • Desirae Fowler

    Ms. Jackson,

    Phenomenon article, if only this could be hand-delivered to all CEO’s. Quite frankly, this hits it right on the money, “Culture is not fuzzy or mysterious or the realm of corporate psychologists. It’s definable, measurable, and change-able.” Organizational culture is also seen from insiders AND outsiders. If consumers pay close attention, they can tell the type of culture that a company has created and unfortunately they aren’t held accountable for it. As you pointed out, organizational communication is key to creating a true, ethical culture. Lying, looking the other way, misguided information, etc. only hinder the performance of your employees and your company. “Underpinned by a theory of virtue, an ethical corporate culture, through an ingrained set of habits and perspectives, trains all those in its purview to see things in a certain way and hence is likely to predispose them toward ethical behavior, (Johannesen, Valde, & Whedbee, p. 160, 2008). Therefore like GM, Enron, and many others, when you create a “bad” and unethical culture, you are also training and instilling negative perceptions into the minds of your employees who one day will soon be your top management. This only creates a vicious cycle. You lie, teach others how to lie, they teach others how to lie, and it goes on and on. Not only are they hurting present day corporate America, but our future as well.

    Thanks for you insight!

    Sources: Johannesen, R., Valde, K., & Whedbee, K. (2008). Ethics in human communication. Waveland Press, Inc.: Long Grove, IL.

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